Founded in 2008, Convergence UK is a multi-disciplined technology company based in Livingston. The company provides fully integrated support and maintenance services within the Office Equipment, IT, Telecoms and Security and Surveillance systems markets.

Business Requirement

Convergence UK is an innovative and progressive company with ambitious growth and expansion plans. Continually striving to find new ways of using existing technologies and exploring opportunities for market diversification is central to the company's business strategy.

Their current phase of growth involves expanding their range of services into the Video Analytics market, with additional technologies being developed for the future. As a relatively new company, Convergence UK did not have a robust and comprehensive recruitment strategy in place to cope with their planned expansion.

Although the Directors had been involved in managing recruitment projects at various levels in the past, they felt that a more strategic approach, designed specifically for the company, was required to ensure that they could support their expansion plans.

Solution

SCE Enterprise was therefore approached to help Convergence UK develop a comprehensive recruitment strategy and develop procedures to ensure its effective implementation into the business. Funding was made available to enable SCE Enterprise to undertake this project through the Scottish Funding Council College Innovation Voucher Scheme.

The new recruitment strategy had to be suited to recruiting a diverse range of skill sets and capabilities, given the multi-disciplined nature of their business. It included producing guidelines and templates for writing job descriptions, online adverts and interview questionnaires which the Directors would be able to further develop in the future. The company has already benefitted from SCE Enterprise's involvement through quickly and effectively recruiting key personnel to different areas of their business, whilst reducing overall recruitment and advertising costs.

Testimonial

  As a result of our involvement with SCE Enterprise we have been able to examine our recruitment strategy and increase the potential of attracting the right type of candidate for the positions we have to offer. Because of the nature of our business it was extremely difficult to define the characteristics of the individuals required. Working with SCE Enterprise gave us an independent view of the techniques required when building complex job descriptions. There is no doubt in my mind that, as a result of employing the techniques mentioned above, we have been able to attract candidates who match our actual requirements. We have also ensured that the time spent during the recruitment process has decreased significantly.

Ronnie Tappenden, Director, Convergence UK