Change Management
Aim
This course will provide participants with an understanding of how to implement change within the workplace.
Objectives
On successful completion of the course, participants will have:
- considered the different ways people react to change
- identified the main factors that can determine such reactions
- considered the role of the manager in the change process
Course Content
The course (standard) will cover:
- understanding change
- stages of organisational change
- barriers to change
- communicating change effectively
- facilitating change
- action planning
Other issues of change management can be covered if required, for example:
- monitoring the impact of change
- change and stress
- developing a change strategy
This management development course is a mix of lectures and group workshops presented in an interactive format. Real world examples are used to make the information relevant. Throughout this course, learned skills are practiced using exercises based on the information presented and on the current needs of those attending. The emphasis is on techniques that allow the transfer of the skills learned on this course to the work environment.
Assessment
This short course can be used as credit towards the ILM Certificate in First Line Management at Level 3.
It is worth 4 credits and a written assessment must be completed to gain these credits
